Privacy Policy

At Fizzly AI, we believe your privacy is fundamental. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI content generation platform.

We are committed to transparency about our data practices and providing you with meaningful control over your personal information. By using Fizzly AI, you agree to the collection and use of information in accordance with this policy.

Account Information When you create an account, we collect your email address, username, and any profile information you choose to provide. If you sign in through OAuth providers like Google, we receive basic profile information from those services.

Content and Creations We store the content you create using our platform, including AI-generated images, videos, custom LoRA models, prompts, and generation parameters. This enables you to access your creation history and continue your work.

Usage Data We automatically collect information about how you interact with our platform, including features accessed, actions taken, generation history, and preferences. This helps us improve our services and provide a better experience.

Payment Information When you make purchases, our payment processor (Stripe) collects billing details and processes transactions. We store transaction history and subscription information but do not have access to your full payment card details.

Technical Data We collect device information, browser type, IP address, and similar technical data to ensure security and optimize performance.

Service Delivery Your information enables us to process AI generation requests, train and store your custom LoRA models, manage your credits and subscriptions, and provide customer support.

Platform Improvement We analyze usage patterns to enhance AI model performance, develop new features, optimize platform performance, and identify and fix issues.

Communication We use your contact information to send transaction confirmations, notify you about platform updates and changes, respond to support requests, and share relevant opportunities for creators (with your consent).

Security and Compliance We process data as necessary to prevent fraud and abuse, ensure platform security, comply with legal obligations, and protect the rights and safety of our users.

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers We work with third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, and analytics. These providers are contractually obligated to protect your information.

Legal Requirements We may disclose information when required by law, in response to valid legal requests, to protect our rights and safety, or to prevent fraud or illegal activities.

Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent We may share information for other purposes with your explicit consent.

We implement comprehensive security measures to protect your information:

Technical Safeguards All data is transmitted over secure HTTPS connections. Sensitive data is encrypted at rest using industry-standard encryption. We maintain strict access controls and authentication protocols.

Infrastructure Security Our infrastructure is hosted on secure, geographically distributed servers with regular automated backups. We conduct regular security audits and maintain comprehensive access logging and monitoring.

Incident Response We have procedures in place to detect, investigate, and respond to potential security incidents. In the event of a data breach affecting your information, we will notify you as required by applicable law.

You have meaningful control over your personal information:

Access and Correction You can access and update your account information at any time through your account settings. You may also request a copy of the personal information we hold about you.

Deletion You can delete your account and associated data through your account settings. Some information may be retained as required by law or for legitimate business purposes.

Data Portability You can download your generated content and request export of your data in a machine-readable format.

Communication Preferences You can manage email communication preferences and opt out of non-essential communications through your account settings.

Cookies You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

To exercise any of these rights, contact us at [email protected].

We use cookies and similar technologies to operate our platform effectively:

Essential Cookies These are necessary for authentication, session management, security, and core platform functionality. They cannot be disabled.

Analytics Cookies We use analytics to understand usage patterns, monitor performance, and improve our services. These can be disabled in your browser settings.

Preference Cookies These remember your settings and preferences to provide a more personalized experience.

We do not use cookies for advertising purposes or share cookie data with third-party advertisers.

We retain your information for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes.

Content Retention Your generated content is retained until you delete it or your account is terminated. We may retain anonymized or aggregated data that cannot be used to identify you.

Backup Retention Backup copies of data may be retained for a reasonable period for disaster recovery purposes.

Fizzly AI is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.

If you believe a child under 18 has provided us with personal information, please contact us at [email protected].

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information.

For users in the European Economic Area, we rely on Standard Contractual Clauses and other lawful transfer mechanisms approved by the European Commission.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically. Your continued use of Fizzly AI after changes become effective constitutes acceptance of the updated policy.

Previous versions of this policy are available upon request.